Refund Policy

Effective Date: 23/02/2025

At Gulab and Grace, we strive to ensure your complete satisfaction. If you are not happy with your purchase, we offer exchanges under the following conditions:

  1. Eligibility:

    • The item must be unused, in its original packaging, and accompanied by proof of purchase.

    • Requests must be made within 7 days of receiving the product.

  2. Process:

    • Contact us at contact@gulabandgrace.com to initiate an exchange.

    • Once approved, return the item to the address we provide.

  3. Damaged or Lost Items:

    • If your order arrives damaged or is lost during delivery, we will replace or refund the item.

Note: We do not offer refunds, only exchanges.

Thank you for shopping with Gulab and Grace!